Frequently Asked Questions

Frequently asked questions (faq's) and answers for willow and stag jewellery studio.

You can find delivery and returns information for Willow and Stag jewellery studio, via our designated page:

Delivery & Returns Page >

We post to the UK and ship our jewellery worldwide. Find out more about the couriers we use and estimated shipping times from  our delivery and returns page.

Find Delivery Fees >

At Willow and Stag Jewellery studio we take your privacy seriously. For further information on what we do to protect your information you can visit our privacy policy page.

Read Our Privacy Policy >

We are first and foremost passionate crafters of fine jewellery and strong believers in an ethical, sustainable, conflict free and fair industry. You can find out information on how we obtain the gold and gemstones we use in our jewellery through the link below 

Read More About Sustainability >

Contributing to a sustainable jewellery industry at every level is important to us. Find out how we work to make our processes sustainable.

Read More About Sustainability>

Click Here to visit the page dedicated to our environmentally conscious packaging.

The easiest way you can contact us is directly through our online form. You can find it through the link below:

Contact Us >